The questions people ask before they hire me.

Yes, at any time. The plans are month to month. The domain is already in your name. You get the source code, a copy of the database, the latest backup, and your DNS and email settings. The site stays up until the end of the month you have paid for, so there is time to move it.

There is no second person standing by, so here is what protects you. The domain is in your name, you have the source code, and the site is built in standard technologies, so another developer could take it over if that were ever needed.

Yes. Half to start and half when the site or system goes live. If you change your mind before any work has started, the deposit comes back.

No. The deposit comes first. Then you see a design to approve, and we change it until you are happy, within what we agreed. There is no fixed number of revision rounds.

Changes usually come to me. On the £99 plan two hours a month are included, and most text or photo changes take minutes. If you would rather edit text and photos yourself, I can build a simple editing area for a quoted price.

Every site I build is set up so Google can read it properly: clear page titles, fast loading, working on phones, and a sitemap. Nobody can promise a ranking. Google says so itself. If you want ongoing search work after launch, I quote for it on request. See can a web designer guarantee a Google ranking.

Not needed, but I am happy to. The first conversation is free and usually at your place with a brew. I work in person within about an hour's drive of Huddersfield, and further afield by video call.

I am not a lawyer, but here is what I do. Every site I build includes a privacy notice page, which I draft from what you tell me about your business and you check. My builds set no analytics or marketing cookies unless you ask for them, so there is no cookie banner to click through. The ICO publishes plain guidance for small organisations if you want to read more.

Your own photos first. If you need stock images, I buy them under a licence in your name, pass the cost on at what it cost me, and hand you the receipt, so the licence is yours, not mine. If you want new photos of your business, photography is quoted separately.

No. I am not VAT registered, so the price you see is the price you pay.

Yes. Mapping how a job moves through your business, and automating the dull parts like quotes, invoices and reminders, is quoted on request. Ideas in five jobs a small business can automate.

The digital side, yes. Email on your own domain, Google Workspace or Microsoft 365, shared calendars and files, secure remote access and VPNs, and company portals for staff or customers. I set it up, write down how it works, and hand over every login. Everything is registered in the business's name, so you are never tied to me. It is quoted on request, usually as a fixed price for the setup and a short handover. I do not supply or fix hardware, so laptops, printers and office networks are someone else's job.

A fixed price between £750 and £1,500, agreed before any work starts. The price depends on how many pages you need and what they have to do. I am not VAT registered. New pages, redesigns and photography are quoted separately. For what moves the price up or down, see how much a website costs in the UK.

You do, in writing. The domain is registered in your name from the start, the code is yours and so is the content. While you are on a care plan the site is hosted under my account. If you leave, you get a full handover. More in what to ask a web designer.

Two to four weeks from an agreed brief to live. The thing that usually stretches it is waiting on logos, photos or sign-off, so the sooner those arrive the sooner it goes live.

Your logo and a conversation. I draft the text from our conversation as part of the fixed price, and you correct it. If you have photos, send them. If you do not, photography is quoted separately, or I buy stock images under a licence in your name, pass the cost on at what it cost me, and hand you the receipt.

The £50 a month plan keeps the site running: hosting, the security certificate and domain renewals, security and software updates, nightly off-site backups with restores tested, uptime monitoring, fixes for anything I built that breaks, and a reply by the next working day. The £99 plan adds two hours of content changes a month, a quarterly check on speed, search visibility and broken links, and a reply the same working day. The two hours do not roll over. Both are month to month with no lock-in, and the plan prices can change, with notice.

You do not have to take one. If you would rather host the site elsewhere, I hand over the files and you are away. Full detail in what a website care plan covers.

Not by default. I write the site myself rather than assembling it from a theme and plugins, so there are fewer outside parts to keep updated and less code to slow it down. If you ask for WordPress, I will build on it. The trade-offs are in WordPress or a custom website.

Between £1,500 and £2,500 for a typical small-business system, fixed before work starts, with no per-user fees. Bigger systems are quoted. Half is paid to start and half when it goes live. After that it runs on the same £50 or £99 a month plan as a website. The five-year sums against per-user tools are in a CRM without per-user pricing.

A spreadsheet is fine until two people need it at once, a formula gets broken by accident, or the file becomes something only one person understands. If none of that is happening yet, keep the spreadsheet. The signs it is time to move are in spreadsheet or CRM for lead tracking.

Two to four weeks. Before the clock starts we have a mapping session, I write up what the system will do, we both sign it off, and the first half is paid. Then we both know exactly what is being built.

If it has an API I can usually connect to it. That covers Xero, QuickBooks, Google and Microsoft calendars and mailboxes, and many online booking tools. Each connection is quoted case by case, because the work varies.

Small tweaks come out of the two hours a month in the £99 plan. On the £50 plan, or for anything bigger, I quote a fixed price, like the original build. Your data is yours. You can have a copy of the database whenever you ask, not just when you leave.